Privacy Policy
We are committed to protecting your personal information and your right to privacy.
GDPR & CCPA Compliant
Full compliance with global data protection regulations
End-to-End Encryption
Your data is encrypted in transit and at rest
Transparent Practices
Clear communication about data collection and use
User Control
You own your data and can request deletion anytime
Introduction
Welcome to 8bit-ai ("we," "our," or "us"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI automation platform and services. By using our services, you agree to the collection and use of information in accordance with this policy.
Information We Collect
Information You Provide
- Account registration information (name, email, company details)
- Payment and billing information
- Communications with our support team
- Feedback and survey responses
- AI agent configurations and workflow data
Automatically Collected Information
- Usage data and analytics (API calls, feature usage, performance metrics)
- Device and browser information
- IP address and location data
- Cookies and similar tracking technologies
How We Use Your Information
- Provide, maintain, and improve our services
- Process transactions and send related information
- Send technical notices, updates, and security alerts
- Respond to your comments and questions
- Analyze usage patterns and optimize platform performance
- Detect, prevent, and address technical issues and fraud
- Comply with legal obligations
Data Sharing and Disclosure
We may share your information with:
- Service Providers: Third-party vendors who perform services on our behalf
- Business Partners: With your consent, for integrated services
- Legal Requirements: When required by law or to protect our rights
- Business Transfers: In connection with mergers or acquisitions
Your Privacy Rights
Depending on your location, you may have the following rights:
- Access and receive a copy of your personal data
- Rectify inaccurate or incomplete data
- Request deletion of your data
- Object to or restrict processing
- Data portability
- Withdraw consent
Data Retention
We retain your information for as long as necessary to provide our services and comply with legal obligations. You may request deletion of your account and associated data at any time.
International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place for such transfers in compliance with applicable data protection laws.
Data Security
We implement industry-standard security measures including encryption, access controls, and regular security audits. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security. For more information about our security practices, visit our Security page.
Children's Privacy
Our services are not intended for users under 18 years of age. We do not knowingly collect personal information from children. If you become aware that a child has provided us with personal information, please contact us.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically for any changes.
Contact Us
If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us:
124-128 City Road
London EC1V 2NX
United Kingdom