Terms of Service
The terms and conditions that govern your use of the 8bit-ai platform and services.
Clear & Transparent
Simple, understandable terms for every user
Fair Use Policy
Built to protect both users and the platform
Data Protection
Your data is handled securely and responsibly
Secure Payments
Transparent billing with clear renewal terms
Introduction
Welcome to 8bit-ai ("we," "our," or "us"). These Terms of Service ("Terms") govern your access to and use of the 8bit-ai AI automation platform. By accessing or using our services, you agree to be bound by these Terms and our Privacy Policy.
1. Acceptance of Terms
By accessing or using 8bit-ai's services, you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, do not use our services.
2. Description of Service
8bit-ai provides an AI automation platform that enables businesses to build, deploy, and manage AI agents for workflow automation, customer support, data processing, and other business operations.
3. Account Registration
3.1 Eligibility
- You must be at least 18 years old and capable of forming a binding contract to use our services
- By creating an account, you represent that all information you provide is accurate and current
3.2 Account Security
- You are responsible for maintaining the confidentiality of your account credentials
- You are responsible for all activities that occur under your account
- Notify us immediately of any unauthorized access
4. Acceptable Use Policy
You agree NOT to use our services to:
- Violate any laws, regulations, or third-party rights
- Distribute malware, spam, or harmful content
- Attempt to gain unauthorized access to our systems
- Interfere with or disrupt the integrity of our services
- Use our services for illegal or fraudulent activities
- Reverse engineer or attempt to extract source code
- Train competing AI models using our platform outputs
5. Billing and Payment
5.1 Subscription Plans
- Our services are offered through various subscription plans
- You agree to pay all fees associated with your selected plan according to the pricing in effect at the time charges are incurred
5.2 Automatic Renewal
- Subscriptions automatically renew unless canceled before the renewal date
- We will charge your payment method on file for renewal periods
5.3 Refunds
- Refunds are provided at our discretion and subject to our refund policy
- Enterprise customers should refer to their specific contract terms
6. Intellectual Property Rights
6.1 Our IP
- All rights, title, and interest in the 8bit-ai platform, including software, designs, trademarks, and content, are owned by 8bit-ai
- These Terms do not grant you any ownership rights
6.2 Your Content
- You retain ownership of any data, content, or configurations you submit to our platform
- By using our services, you grant us a limited license to use your content solely to provide and improve our services
7. Service Level Agreement
We strive to maintain 99.9% uptime for our platform. Enterprise customers may have specific SLA terms in their contracts. We are not liable for downtime caused by factors beyond our reasonable control.
8. Data Protection and Privacy
Our collection and use of personal information is governed by our Privacy Policy. We implement industry-standard security measures to protect your data.
9. Third-Party Services
Our platform may integrate with third-party services. We are not responsible for the availability, accuracy, or practices of third-party services. Your use of third-party services is subject to their respective terms.
10. Termination
10.1 By You
- You may cancel your account at any time through your account settings or by contacting support
10.2 By Us
- We may suspend or terminate your account if you violate these Terms, engage in fraudulent activity, or for any reason at our discretion with appropriate notice
11. Disclaimers and Limitations of Liability
11.1 Disclaimers
- Our services are provided "as is" without warranties of any kind, either express or implied
- We do not guarantee that our services will be error-free or uninterrupted
11.2 Limitation of Liability
- To the maximum extent permitted by law, 8bit-ai shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues
12. Indemnification
You agree to indemnify and hold harmless 8bit-ai from any claims, damages, losses, or expenses arising from your use of our services or violation of these Terms.
13. Changes to Terms
We reserve the right to modify these Terms at any time. Material changes will be notified via email or platform notification. Continued use of our services after changes constitutes acceptance of the new Terms.
14. Governing Law
These Terms are governed by the laws of England and Wales, without regard to conflict of law principles. Any disputes shall be resolved in the courts of England and Wales.
Contact Us
If you have questions about these Terms, please contact us:
124-128 City Road
London EC1V 2NX
United Kingdom